Cookies Policy
Last updated: 21 September 2026 · Next review due: September 2027
1. What are cookies?
Cookies are small text files that a website saves on your computer, phone or tablet when you visit. They are widely used to make websites work and to remember your choices. Similar technologies, such as local storage, are covered by the same rules and are called "cookies" in this policy.
2. The cookies we use
Our website is built on WordPress. We only use cookies that are needed for the site to work. We do not use any analytics, advertising or tracking cookies.
| Category | Cookie | Purpose | How long | Consent needed? |
|---|---|---|---|---|
| Strictly necessary | cookieyes-consent | Remembers your cookie choice so you are not asked on every visit. | 1 year | No — needed to record your choice. |
| Strictly necessary | elementor | Used by the software that builds our pages, so the site displays correctly. | Does not expire | No — needed for the site to work. |
| Strictly necessary | WordPress core cookies | Only set for site administrators when they sign in to manage the website. They are not set for ordinary visitors. | Session | No — needed for secure sign-in. |
| Analytics / performance | None | — | — | Not applicable |
| Advertising / marketing | None | — | — | Not applicable |
3. Content from other organisations
On our Care Quality Commission page we display an official ratings panel provided by the Care Quality Commission. It is loaded from the CQC website (cqc.org.uk) so that it always shows our current rating. It does not set any cookies, though CQC's servers will receive your device's IP address in order to send the panel to your browser. CQC is a UK public body.
Everything else on our website, including our fonts and images, is served from our own website. We do not load fonts, tracking scripts or other content from third-party services.
4. Your choice
Under the Privacy and Electronic Communications Regulations (PECR) and UK GDPR, we must ask your permission before setting any cookie that is not strictly necessary. Because we only use strictly necessary cookies, there is nothing on this website for you to consent to. We still show a cookie banner so you can see what we use and record your preference.
You can change your choice at any time:
5. Managing cookies in your browser
You can also control cookies through your browser settings. Most browsers let you:
- see which cookies are stored and delete them;
- block cookies from particular websites;
- block all cookies; or
- delete all cookies when you close the browser.
If you block or delete cookies, parts of our website may not work as expected. For guidance, visit aboutcookies.org.
6. Contact us
If you have any questions about our use of cookies, contact us at enquiries@supportedcare.co.uk or 020 3673 3011. How we handle personal information generally is explained in our Privacy Policy.
You can also contact the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Changes to this policy. We review this policy at least once a year, and whenever the cookies we use change. The date at the top shows when it was last updated.